> For the complete documentation index, see [llms.txt](https://help.jupico.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.jupico.com/transactions/review-refund-and-void-transactions.md).
# Review, Refund, and Void Transactions
## Need to review, refund, void or double check a transaction?
1. Navigate to the **PAYMENTS** tab in the left-hand navigation bar and select the **TRANSACTIONS** report.
2. Locate the transaction you are looking for. To search for a specific transaction, click the 3 lines next to **TRANSACTIONS** and the filter options will display.
3. Click on the 3 vertical dots on the far right of the transaction.
4. After clicking on the 3 dots, you will see options to:
* **Void** - Must complete within 25 minutes of original sale; otherwise the void option will no longer display and you will need to refund.
* **Refund** - Perform this action if you do not have the void option.
* **Create Customer** - This is if you want the card stored in your account.
---
# Agent Instructions
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