Jupico Help Docs
  • Overview
  • Onboarding
    • TIN Matching - IRS TIN Validation
    • Required Owner Information
    • Change of Ownership
    • Fields Requested
    • Business Type & Structure Explained
  • Login
    • Reset Password
    • Reset Username
    • Locked Account
  • Transactions
    • Card Transaction Types
    • How to run a 'Sale' transaction
    • Review, Refund, and Void Transactions
    • Running a 'Sale' for an existing customer
    • Locating a previous transaction
  • Customers
    • Create a new customer
    • Creating a new customer from a transaction
  • Payouts
    • When will I get my deposits?
    • How to update your bank account?
    • How payouts display in your bank account.
  • Chargebacks
    • Responding to Disputes and Chargebacks
    • Mitigating Chargebacks
  • Reporting
    • Payouts Report
    • Fees Report
    • Settlement Report
  • Users
    • User Type Descriptions
  • Accounts
    • How do I disconnect my bank data from Jupico?
    • How to add a location
    • Why can't I see my account details?
    • How do I locate my merchant ID number?
    • What to do when Account status is Archive?
    • How do I update my account details?
  • Taxes & Compliance
    • What is a 1099k?
    • Access Your 1099-K via Tax1099
    • PCI DSS Compliance
      • What is PCI Compliance?
  • References & Resources
    • Our Commitment to Security
    • Legal
      • Terms of Service
      • Privacy Policy
      • Consumer Privacy Policy
      • Intellectual Property Policy
      • Restricted Businesses
    • Payments Glossary
    • Contact Us
    • Payment Brand Resources
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  1. Accounts

Why can't I see my account details?

Unless you are listed as the Owner on Account you cannot see Account Details or change Account Information.

In order to update account details have the owner login and click on accounts.

PreviousHow to add a locationNextHow do I locate my merchant ID number?

Last updated 1 month ago

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