> For the complete documentation index, see [llms.txt](https://help.jupico.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.jupico.com/accounts/what-to-do-when-account-status-is-archive.md).
# What to do when Account status is Archive?
The information provided about a business is critical to adequately managing an account. If your account has been closed or archived for over 90 days, we do require a review for accuracy. This can be accomplished in 5 simple steps:
* Log into [Jupico](https://accounts.jupico.com/payments/login)
* If you forgot your password simply select *Forgot Password*
* Once you are logged in click *Accounts* in the left side navigation bar
* Client *+ New Merchant* at the top right of the page
* Click *Create*
* Be sure to review all pre-populated data to ensure for accuracy
* Then, click *Submit for Approval*
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