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  1. Accounts

What to do when Account status is Archive?

Your account has been archived and you would like to set up a new account. Here's how!

PreviousHow do I locate my merchant ID number?NextHow do I update my account details?

Last updated 1 year ago

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The information provided about a business is critical to adequately managing an account. If your account has been closed or archived for over 90 days, we do require a review for accuracy. This can be accomplished in 5 simple steps:

  • Log into

    • If you forgot your password simply select Forgot Password

  • Once you are logged in click Accounts in the left side navigation bar

  • Client + New Merchant at the top right of the page

    • Click Create

  • Be sure to review all pre-populated data to ensure for accuracy

  • Then, click Submit for Approval

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