# What to do when Account status is Archive?

The information provided about a business is critical to adequately managing an account. If your account has been closed or archived for over 90 days, we do require a review for accuracy. This can be accomplished in 5 simple steps:<br>

* Log into [Jupico](https://accounts.jupico.com/payments/login)
  * If you forgot your password simply select *Forgot Password*
* Once you are logged in click *Accounts* in the left side navigation bar
* Client *+ New Merchant* at the top right of the page
  * Click *Create*
* Be sure to review all pre-populated data to ensure for accuracy
* Then, click *Submit for Approval*