# Reset Username ## I need to reset my Username, how do I do that? Due to the sensitive information in your Jupico account we ask that you email us at with a few contact details. * Business name (DBA) * Owner name * Business contact information * This can be phone, address, and/or an email we may have on file --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.jupico.com/login/reset-username.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.