# Jupico Help Docs

## Jupico Help Docs

- [Overview](https://help.jupico.com/overview.md): Jupico Help Docs - How to's , FAQs, and more!
- [Onboarding](https://help.jupico.com/onboarding.md): How-to's and FAQs for onboarding onto Jupiter.
- [TIN Matching - IRS TIN Validation](https://help.jupico.com/onboarding/tin-matching-irs-tin-validation.md)
- [Required Owner Information](https://help.jupico.com/onboarding/required-owner-information.md)
- [Change of Ownership](https://help.jupico.com/onboarding/change-of-ownership.md): The owner of the business is changing and what needs to occur to update your Jupico account?
- [Fields Requested](https://help.jupico.com/onboarding/fields-requested.md): To help you prepare for the application process here is a list of details you will need to complete the application process.
- [Business Type & Structure Explained](https://help.jupico.com/onboarding/business-type-and-structure-explained.md): Can't recall what your business type is? Here are descriptions of each type to assist you with recalling your business type.
- [Login](https://help.jupico.com/login.md): How-to's and FAQs for logging into Jupiter.
- [Reset Password](https://help.jupico.com/login/reset-password.md)
- [Reset Username](https://help.jupico.com/login/reset-username.md)
- [Locked Account](https://help.jupico.com/login/locked-account.md): Can't login and aren't sure what to do?
- [Transactions](https://help.jupico.com/transactions.md): How-to's and FAQs for transactions on Jupiter.
- [Card Transaction Types](https://help.jupico.com/transactions/card-transaction-types.md): Learn about the different credit card operation types for 'card not present' transactions.
- [How to run a 'Sale' transaction](https://help.jupico.com/transactions/how-to-run-a-sale-transaction.md): Step-by-Step instructions on running a sale transaction in the Jupico virtual terminal
- [Review, Refund, and Void Transactions](https://help.jupico.com/transactions/review-refund-and-void-transactions.md)
- [Running a 'Sale' for an existing customer](https://help.jupico.com/transactions/running-a-sale-for-an-existing-customer.md)
- [Locating a previous transaction](https://help.jupico.com/transactions/locating-a-previous-transaction.md)
- [Customers](https://help.jupico.com/customers.md): How-to's and FAQs for creating and managing customers on Jupiter.
- [Create a new customer](https://help.jupico.com/customers/create-a-new-customer.md)
- [Creating a new customer from a transaction](https://help.jupico.com/customers/creating-a-new-customer-from-a-transaction.md)
- [Payouts](https://help.jupico.com/payouts.md): How-to's and FAQs for payouts with Jupiter.
- [When will I get my deposits?](https://help.jupico.com/payouts/when-will-i-get-my-deposits.md): We know how important it is for business owners to receive their funds as soon as possible.
- [How to update your bank account?](https://help.jupico.com/payouts/how-to-update-your-bank-account.md)
- [How payouts display in your bank account.](https://help.jupico.com/payouts/how-payouts-display-in-your-bank-account..md)
- [Disputes](https://help.jupico.com/disputes.md): Learn about disputes, evidence best practices, and what you can do to prevent them.
- [Responding to Disputes](https://help.jupico.com/disputes/responding-to-disputes.md)
- [Dispute Evidence Best Practices](https://help.jupico.com/disputes/dispute-evidence-best-practices.md)
- [Dispute Prevention](https://help.jupico.com/disputes/dispute-prevention.md)
- [Reporting](https://help.jupico.com/reporting.md): How-to's and FAQs for reporting within Jupiter.
- [Payouts Report](https://help.jupico.com/reporting/payouts-report.md)
- [Fees Report](https://help.jupico.com/reporting/fees-report.md): This report breaks down fees paid per transaction.
- [Settlement Report](https://help.jupico.com/reporting/settlement-report.md)
- [Users](https://help.jupico.com/users.md): How-to's and FAQs for managing users on Jupiter.
- [User Type Descriptions](https://help.jupico.com/users/user-type-descriptions.md)
- [Accounts](https://help.jupico.com/accounts.md): How-to's and FAQs for account trouble-shooting on Jupiter.
- [How to update banking information](https://help.jupico.com/accounts/how-to-update-banking-information.md): As the owner of the account, you may log into Jupico Backoffice and update your banking information.
- [How to add a location](https://help.jupico.com/accounts/how-to-add-a-location.md)
- [Why can't I see my account details?](https://help.jupico.com/accounts/why-cant-i-see-my-account-details.md)
- [How do I locate my merchant ID number?](https://help.jupico.com/accounts/how-do-i-locate-my-merchant-id-number.md): Find your merchant ID in three simple steps.
- [What to do when Account status is Archive?](https://help.jupico.com/accounts/what-to-do-when-account-status-is-archive.md): Your account has been archived and you would like to set up a new account. Here's how!
- [How do I update my account details?](https://help.jupico.com/accounts/how-do-i-update-my-account-details.md)
- [What is a 1099k?](https://help.jupico.com/taxes-and-compliance/what-is-a-1099k.md)
- [Access Your 1099-K via Tax1099](https://help.jupico.com/taxes-and-compliance/access-your-1099-k-via-tax1099.md)
- [PCI DSS Compliance](https://help.jupico.com/taxes-and-compliance/pci-dss-compliance.md): How-to's and FAQs for PCI Compliance.
- [What is PCI Compliance?](https://help.jupico.com/taxes-and-compliance/pci-dss-compliance/what-is-pci-compliance.md)
- [Our Commitment to Security](https://help.jupico.com/references-and-resources/our-commitment-to-security.md)
- [Legal](https://help.jupico.com/references-and-resources/legal.md)
- [Terms of Service](https://help.jupico.com/references-and-resources/legal/terms-of-service.md): Jupi Co General Terms of Service Agreement
- [Privacy Policy](https://help.jupico.com/references-and-resources/legal/privacy-policy.md)
- [E-Sign Consent](https://help.jupico.com/references-and-resources/legal/e-sign-consent.md)
- [Consumer Privacy Policy](https://help.jupico.com/references-and-resources/legal/consumer-privacy-policy.md)
- [Intellectual Property Policy](https://help.jupico.com/references-and-resources/legal/intellectual-property-policy.md)
- [Restricted Businesses](https://help.jupico.com/references-and-resources/legal/restricted-businesses.md)
- [Payments Glossary](https://help.jupico.com/references-and-resources/payments-glossary.md): Understand the language behind payments
- [Payment Brand Resources](https://help.jupico.com/references-and-resources/payment-brand-resources.md)


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