# Jupico Help Docs ## Jupico Help Docs - [Overview](https://help.jupico.com/overview.md): Jupico Help Docs - How to's , FAQs, and more! - [Onboarding](https://help.jupico.com/onboarding.md): How-to's and FAQs for onboarding onto Jupiter. - [TIN Matching - IRS TIN Validation](https://help.jupico.com/onboarding/tin-matching-irs-tin-validation.md) - [Required Owner Information](https://help.jupico.com/onboarding/required-owner-information.md) - [Change of Ownership](https://help.jupico.com/onboarding/change-of-ownership.md): The owner of the business is changing and what needs to occur to update your Jupico account? - [Fields Requested](https://help.jupico.com/onboarding/fields-requested.md): To help you prepare for the application process here is a list of details you will need to complete the application process. - [Business Type & Structure Explained](https://help.jupico.com/onboarding/business-type-and-structure-explained.md): Can't recall what your business type is? Here are descriptions of each type to assist you with recalling your business type. - [Login](https://help.jupico.com/login.md): How-to's and FAQs for logging into Jupiter. - [Reset Password](https://help.jupico.com/login/reset-password.md) - [Reset Username](https://help.jupico.com/login/reset-username.md) - [Locked Account](https://help.jupico.com/login/locked-account.md): Can't login and aren't sure what to do? - [Transactions](https://help.jupico.com/transactions.md): How-to's and FAQs for transactions on Jupiter. - [Card Transaction Types](https://help.jupico.com/transactions/card-transaction-types.md): Learn about the different credit card operation types for 'card not present' transactions. - [How to run a 'Sale' transaction](https://help.jupico.com/transactions/how-to-run-a-sale-transaction.md): Step-by-Step instructions on running a sale transaction in the Jupico virtual terminal - [Review, Refund, and Void Transactions](https://help.jupico.com/transactions/review-refund-and-void-transactions.md) - [Running a 'Sale' for an existing customer](https://help.jupico.com/transactions/running-a-sale-for-an-existing-customer.md) - [Customers](https://help.jupico.com/customers.md): How-to's and FAQs for creating and managing customers on Jupiter. - [Create a new customer](https://help.jupico.com/customers/create-a-new-customer.md) - [Creating a new customer from a transaction](https://help.jupico.com/customers/creating-a-new-customer-from-a-transaction.md) - [Payouts](https://help.jupico.com/payouts.md): How-to's and FAQs for payouts with Jupiter. - [When will I get my deposits?](https://help.jupico.com/payouts/when-will-i-get-my-deposits.md): We know how important it is for business owners to receive their funds as soon as possible. - [How to update your bank account?](https://help.jupico.com/payouts/how-to-update-your-bank-account.md) - [How payouts display in your bank account.](https://help.jupico.com/payouts/how-payouts-display-in-your-bank-account..md) - [Disputes](https://help.jupico.com/disputes.md): Learn about disputes, evidence best practices, and what you can do to prevent them. - [Responding to Disputes](https://help.jupico.com/disputes/responding-to-disputes.md) - [Dispute Evidence Best Practices](https://help.jupico.com/disputes/dispute-evidence-best-practices.md) - [Dispute Prevention](https://help.jupico.com/disputes/dispute-prevention.md) - [Reporting](https://help.jupico.com/reporting.md): How-to's and FAQs for reporting within Jupiter. - [Payouts Report](https://help.jupico.com/reporting/payouts-report.md) - [Fees Report](https://help.jupico.com/reporting/fees-report.md): This report breaks down fees paid per transaction. - [Settlement Report](https://help.jupico.com/reporting/settlement-report.md) - [Users](https://help.jupico.com/users.md): How-to's and FAQs for managing users on Jupiter. - [User Type Descriptions](https://help.jupico.com/users/user-type-descriptions.md) - [Accounts](https://help.jupico.com/accounts.md): How-to's and FAQs for account trouble-shooting on Jupiter. - [How to update banking information](https://help.jupico.com/accounts/how-to-update-banking-information.md): As the owner of the account, you may log into Jupico Backoffice and update your banking information. - [How to add a location](https://help.jupico.com/accounts/how-to-add-a-location.md) - [Why can't I see my account details?](https://help.jupico.com/accounts/why-cant-i-see-my-account-details.md) - [How do I locate my merchant ID number?](https://help.jupico.com/accounts/how-do-i-locate-my-merchant-id-number.md): Find your merchant ID in three simple steps. - [What to do when Account status is Archive?](https://help.jupico.com/accounts/what-to-do-when-account-status-is-archive.md): Your account has been archived and you would like to set up a new account. Here's how! - [How do I update my account details?](https://help.jupico.com/accounts/how-do-i-update-my-account-details.md) - [What is a 1099k?](https://help.jupico.com/taxes-and-compliance/what-is-a-1099k.md) - [Access Your 1099-K via Tax1099](https://help.jupico.com/taxes-and-compliance/access-your-1099-k-via-tax1099.md) - [PCI DSS Compliance](https://help.jupico.com/taxes-and-compliance/pci-dss-compliance.md): How-to's and FAQs for PCI Compliance. - [What is PCI Compliance?](https://help.jupico.com/taxes-and-compliance/pci-dss-compliance/what-is-pci-compliance.md) - [Our Commitment to Security](https://help.jupico.com/references-and-resources/our-commitment-to-security.md) - [Legal](https://help.jupico.com/references-and-resources/legal.md) - [Terms of Service](https://help.jupico.com/references-and-resources/legal/terms-of-service.md): Jupi Co General Terms of Service Agreement - [Privacy Policy](https://help.jupico.com/references-and-resources/legal/privacy-policy.md) - [E-Sign Consent](https://help.jupico.com/references-and-resources/legal/e-sign-consent.md) - [Consumer Privacy Policy](https://help.jupico.com/references-and-resources/legal/consumer-privacy-policy.md) - [Intellectual Property Policy](https://help.jupico.com/references-and-resources/legal/intellectual-property-policy.md) - [Restricted Businesses](https://help.jupico.com/references-and-resources/legal/restricted-businesses.md) - [Payments Glossary](https://help.jupico.com/references-and-resources/payments-glossary.md): Understand the language behind payments - [Payment Brand Resources](https://help.jupico.com/references-and-resources/payment-brand-resources.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation This site has an agentic ask interface you may use to query the documentation dynamically by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.jupico.com/index.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.